Support & FAQ
Find answers to common questions about gameplay, offline mode, settings, and updates.
Contact Developer Support
Encountered an issue or have feedback on a level? Reach out directly and we will help you resolve it.
Email: ssvishawjeet@gmail.com
Frequently Asked Questions
How do I play Ziply?
Locate tile number 1 on the grid. Tap and drag sequentially to 2, 3, 4, up to the highest numbered checkpoint, making sure every empty square on the board is covered by your path without crossing over your line.
What should I do if I get stuck on a puzzle?
Tap the Lightbulb (Hint) icon in the game toolbar. A hint will illuminate the next required tile coordinate. If your path is trapped, tap the Reset button to restart the current grid with a clean board.
Can I play Ziply offline without an internet connection?
Yes. Ziply is completely self-contained and 100% offline. All 650+ levels are stored directly in the app bundle. You can play without Wi-Fi or cellular data.
How do I turn sound effects or tactile haptics on or off?
You can toggle sound and haptic vibration directly using the quick icons on the Main Menu, or open the in-game Settings modal to configure your preferences at any time.
Will my progress transfer if I switch phones?
Ziply stores progress locally on your device for privacy. If you transfer your device using standard Apple Device Transfer or Android Data Transfer during setup, your local save data carries over.
How can I report a bug or suggest an improvement?
Please email us directly at ssvishawjeet@gmail.com with your device model, OS version, and a brief description of the issue. We respond to every inquiry promptly.
Developer: Ziply • Support Contact: ssvishawjeet@gmail.com
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